{"id":4729,"date":"2018-07-08T05:37:34","date_gmt":"2018-07-08T05:37:34","guid":{"rendered":"https:\/\/www.andhrapages.com\/old\/ad\/customer-service-exec\/"},"modified":"2018-07-09T05:51:48","modified_gmt":"2018-07-09T05:51:48","slug":"customer-service-exec","status":"publish","type":"ad_post","link":"https:\/\/www.andhrapages.com\/old\/ad\/customer-service-exec\/","title":{"rendered":"Customer Service Exec"},"content":{"rendered":"<p>The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about our products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.<\/p>\n<p>Job functions:<br \/>\nOpen and maintain customer accounts by recording account information.<br \/>\nResolve product or service problems by clarifying the customer&#8217;s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution repair product or service reports by collecting and analyzing customer information<br \/>\nContribute to team effort by accomplishing related results as needed<\/p>\n<p>Generate sales leads:<br \/>\nIdentify and assess customers\u2019 needs to achieve satisfaction<br \/>\nBuild sustainable relationships of trust through open and interactive communication<br \/>\nProvide accurate, valid and complete information by using the right methods\/tools<br \/>\nHandle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution<br \/>\nKeep records of customer interactions, process customer accounts and file documents.<br \/>\nQualification: MBA \/ Any Degree<br \/>\nInterview Timings: 10.00 AM to 6.00 PM<\/p>\n<p>For more details contact: 0884-2351125<\/p>\n","protected":false},"author":10,"featured_media":4730,"parent":0,"template":"","_links":{"self":[{"href":"https:\/\/www.andhrapages.com\/old\/wp-json\/wp\/v2\/ad_post\/4729"}],"collection":[{"href":"https:\/\/www.andhrapages.com\/old\/wp-json\/wp\/v2\/ad_post"}],"about":[{"href":"https:\/\/www.andhrapages.com\/old\/wp-json\/wp\/v2\/types\/ad_post"}],"author":[{"embeddable":true,"href":"https:\/\/www.andhrapages.com\/old\/wp-json\/wp\/v2\/users\/10"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.andhrapages.com\/old\/wp-json\/wp\/v2\/media\/4730"}],"wp:attachment":[{"href":"https:\/\/www.andhrapages.com\/old\/wp-json\/wp\/v2\/media?parent=4729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}